Refund and Returns Policy

Introduction

This Refund and Returns Policy outlines the terms and conditions for returns and refunds on purchases made from https://www.pirio.store. By making a purchase, you agree to comply with this policy.

Eligibility for Returns

Timeframe

Items may be returned within 30 days of the original purchase date. Returns outside this period will not be accepted.

Condition of Items

To be eligible for a return, items must be unused, in their original packaging, and in the same condition as when received. Items that are damaged, altered, or missing parts may be refused.

Return Process

To initiate a return, please contact our customer service team at [email protected] or +1 (303) 430-1377. You will receive instructions on how to return your item to 1181 South Adams Road, Denver, Colorado 80299, United States. You are responsible for return shipping costs unless the return is due to our error.

Refunds

Processing

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 10 business days.

Partial Refunds

Partial refunds may be issued for items returned in a condition that does not meet our eligibility criteria, or for items that are non-returnable but eligible for a partial refund as determined by us.

Non-Returnable Items

Certain items are not eligible for return, including but not limited to gift cards, downloadable software products, and personalized items. Please review product descriptions at the time of purchase for specific non-returnable items.

Exchanges

We only replace items if they are defective or damaged upon receipt. If you need to exchange an item, contact us at [email protected] or +1 (303) 430-1377.

User Responsibilities

You are responsible for ensuring that return items are securely packaged to prevent damage during transit. We are not liable for return items lost or damaged in shipping.

Legal Disclaimer

This policy is governed by the laws of the United States. We reserve the right to modify this policy at any time. Continued use of https://www.pirio.store constitutes acceptance of any changes.

Contact Information

For questions regarding this policy, contact us at [email protected], +1 (303) 430-1377, or 1181 South Adams Road, Denver, Colorado 80299, United States.